Organizations running Google's Gmail for Business are able to use VisNetic MailFlow to distribute, route, track, and report on their customer service emails. VisNetic MailFlow allows organizations to continue using Google's corporate hosted email service while leveraging MailFlow to dramatically reduce their email response times for customer inquiries.
Google Apps (including Gmail for Business) have helped more than three million businesses of all sizes, in various industries around the world, save time and money, while improving how they work together securely.
VisNetic MailFlow's ability to service companies using Google’s Gmail for Business Mail Servers demonstrates the flexibility of the product and works with all existing corporate mail servers including Exchange, Kerio, IceWarp, MDaemon and others. The integration with Gmail for Business is very secure and utilizes standard SSL enforcement for secure access.
Okay - so how do I configure VisNetic MailFlow to collect email from Google's mail servers?
Step 1. Log into your Gmail account, select Settings, then Forwarding and POP/IMAP. Enable POP. Save your changes.
Step 2. Log into MailFlow as an Administrator, go to Administration / Message Handling / Message Destinations
Step 3. Create a new Message Destination.
a. Server Address: smtp.gmail.com
b. Description: This can be anything descriptive
c. Port 465
d. Use SSL/TLS: Select this option
e. Use SMTP Auth: Select this option
f. User Name: Enter your full email address
g. Password: Enter your email address password
h. Save
i. Select the Test Login button to confirm the details are authenticating correctly against Gmail's servers.
Step 4. Create a new Message Source.
a. Server Address: pop.gmail.com
b. Description: This can be anything descriptive
c. Port 995
d. Use SSL/TLS: Select this option
e. User Name: Enter your full email address
f. Password: Enter your email address password
g. Message Destination: Select the Destination created in Step 3
h. Save
Select the Test Login button to confirm the details are authenticating correctly against Gmail's servers.
Congratulations!
Have questions or would like to learn more about VisNetic MailFlow? Contact us today.