This is a question that we are asked often. Unfortunately, many times organizations' do not realize that they are losing opportunities and revenue as a result of their inability to answer customer service oriented email in a timely and accurate fashion. On the MailFlow site, Deerfield.com has compiled a list of documents that will explain the benefit of MailFlow to various enterprise departments. They are grouped by category:In addition to these documents, several white papers and technical documents are available.
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